Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Greet people and direct them to contacts or service areas
-
Provide basic information to clients and the public
-
Obtain and process information required to provide customer service
-
Operate switchboard or telephone system
-
Order office supplies
-
Record and relay information
-
Schedule and confirm appointments
-
Send invoices
-
Maintain work records and logs
-
Receive and issue payments
-
Perform clerical duties, such as filing and sorting and distributing mail
-
Answer telephone and relay telephone calls and messages
-
Arrange teleconferences
-
Calculate billing charges
-
Monitor mobile radio or telephone
-
Provide directory assistance
-
Provide emergency services
-
Relay service to persons with disabilities
-
Perform data entry
-
Provide customer service
-
Perform basic bookkeeping tasks
-
Address customers' complaints or concerns
-
Serve food and beverages
-
Set and clear tables in dining cars
-
Receive and deliver items and messages for guests
-
Provide, arrange for, or refer guests to valet parking services
-
Provide information regarding features of rooms, service of hotel and points of interest
-
Maintain luggage storage area
-
Handle luggage for hotel guests
-
Escort incoming guests to their rooms
-
Convey travellers luggage by hand or hand truck
-
Attend to baggage problems
-
Attend to group arrivals and departures
-
Assist passengers as required
-
Arrange for ground transportation
-
Assist clients/guests with special needs
-
Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
-
Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
-
Assist with installation of audiovisual equipment and help in resolving problems during use
-
Perform minor repairs on installations and routine maintenance of audiovisual equipment
Experience and specialization
Computer and technology knowledge
-
MS Office
-
MS Excel
-
MS PowerPoint
-
MS Word
-
MS Windows
Additional information
Security and safety
Work conditions and physical capabilities
-
Ability to work independently
-
Fast-paced environment
-
Work under pressure
-
Tight deadlines
-
Repetitive tasks
-
Attention to detail
-
Sitting
-
Combination of sitting, standing, walking
-
Physically demanding
-
Standing for extended periods
-
Walking
-
Large workload
Personal suitability
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Ability to multitask
-
Time management
-
Maturity
-
Initiative
-
Client focus
Benefits
Health benefits
-
Dental plan
-
Health care plan
-
Vision care benefits
Program title
Jobs for Ukraine
Program description:
This employer has selected to promote this job through "Jobs for Ukraine". Canadian citizens and permanent residents can still apply.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.