receptionist, hotel
Title posted on indeed.com -
Hotel Receptionist
Posted on
October 03, 2024
by
Employer details
Slumber Inn Ltd.
Job details
*Overview*
We are seeking a skilled Hotel Receptionist to join our team and be the first point of contact for our guests. If you have a passion for hospitality and enjoy providing excellent customer service, we want to hear from you.
*Responsibilities*
- Greet guests upon arrival and ensure a smooth check-in process
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage reservations and room assignments efficiently
- Provide information about hotel facilities, services, and local attractions
- Operate the hotel phone system and assist with guest inquiries via phone
- Maintain a tidy and organized front desk area
- Assist with administrative tasks such as filing, data entry, and correspondence
*Requirements*
- Previous experience in a customer service or hospitality role is preferred
- Proficiency in using front desk software and phone systems
- Excellent communication skills with a focus on guest satisfaction
- Ability to multitask in a fast-paced environment
- Fluency in multiple languages is a plus
- Strong organizational skills and attention to detail
- This position requires a person to work well under pressure and to be able to handle multiple tasks simultaneously.
- Post secondary education is required.
- Reliability is key.
- Oral and written skills in English is mandatory.
- Shifts will vary within the week and week to week.
Job Type: Full-time
Pay: $15.50-$16.50 per hour
Benefits:
* Dental care
* Extended health care
* On-site parking
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekends as needed
Experience:
* Hospitality: 1 year (required)
* Customer service: 1 year (required)
* Organizational skills: 1 year (required)
Language:
* English (required)
Work Location: In person
Expected start date: 2024-10-28
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LocationNew Minas, NS
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Workplace information
On site
-
Salary$15.50 to $16.50HOUR hourly
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Terms of employment
Full time
-
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9472891705
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