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medical office assistant
Posted on October 11, 2024 by Employer details Northern Nations Wellness Centre
Job details
Northern Nations Wellness Centre is seeking a detail-oriented and personable Medical Office Assistant to join our team and provide essential administrative and clerical support to our physicians and nurse practitioner. The successful candidate will play a key role in ensuring the smooth and efficient operation of the Wellness Centre, as well as delivering exceptional service to our patients. *PRINCIPAL DUTIES AND RESPONSIBILITIES * * Greet patients and visitors in a friendly and professional manner and provide assistance with check-in and registration processes. * Schedule patient appointments, consultations, and follow-up visits, and manage the appointment calendar for the MRPs. * Answer phone calls, respond to inquiries, and relay messages to healthcare providers as needed. * Assist with patient intake processes, including verifying demographic information, insurance details, and medical history documentation. * Perform administrative tasks such as preparing reports, sending referral letters, entering medical records, and case history documentation into the EMR system. * Order and maintain an inventory of medical supplies. * Process billing and insurance claims, collect payments, and assist patients with financial inquiries and arrangements. * Support healthcare providers with administrative tasks such as managing medical records, processing referrals, and coordinating with external laboratories or imaging facilities. * Set up and maintain records management systems. This includes classifying and coding electronic, and hardcopy files. * Prepare examination rooms and ensure they are clean and stocked with necessary supplies and equipment for patient appointments. * Assist physician with specific assessments, procedures, and patient preparation as requested by the MRP including but not limited to vital signs, weight, and height collection, etc. * Specimen collection and handling as required. * Maintain confidentiality of patient information and adhere to all privacy and security protocols in compliance with healthcare regulations. *JOB SPECIFICATIONS * *Education and Experience* * Completion of a recognized Medical Office Assistant program or equivalent combination of education and experience. * Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced and dynamic healthcare environment. * Excellent interpersonal and communication skills, with a customer service-oriented approach to patient interaction. * Proficiency in using electronic medical records (EMR) systems and basic knowledge of medical terminology and documentation. * Familiarity with medical billing processes, including the submission of insurance claims and handling patient payments. * Ability to work effectively as part of a multidisciplinary team and collaborate with healthcare providers and support staff. * Training in anti-Indigenous racism response and cultural safety and humility is an asset. * High degree of comfort using digital technology and online systems. * Must be able to maintain professional conduct and client confidentiality. *Knowledge * * Strong knowledge of cultural safety, humility, and trauma informed approaches to care. * Knowledge of, and ability to apply, an understanding of First Nations cultural principles and protocols in work situations. * Understanding rural and remote communities and their inherent challenges and barriers. *Other* * A police information check, including the vulnerable sector clearance is a requirement of this role. * Applicants are required to have a valid driver?s license. * This position works 37.5 hours per week. Job Type: Full-time Pay: $18.65-$25.64 per hour Expected hours: 37.5 per week Benefits: * Company pension * Dental care * Disability insurance * Employee assistance program * Extended health care * Flexible schedule * Life insurance * On-site parking * Paid time off * Vision care Flexible language requirement: * French not required Schedule: *- LocationChetwynd, BC
- Workplace information On site
- Salary$18.65 to $25.64HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9483960403
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