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clerk, customer service
Posted on October 18, 2024 by Employer details Sutton & Son Appliances
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Arrange for shipping, receiving and storage. Computer and technology knowledge: MS Excel. MS Word. MS Office. Security and safety: Basic security clearance. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Hand-eye co-ordination. Screening questions: Do you currently reside in proximity to the advertised location?. Experience: Experience an asset. Health benefits: Dental plan. Disability benefits. Vision care benefits. Other benefits: Free parking available.- LocationHamilton, ON
- Workplace information On site
- Salary$18.00 to $23.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3122802
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Arrange for shipping, receiving and storage
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Word
- MS Office
Additional information
Security and safety
- Basic security clearance
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Hand-eye co-ordination
Benefits
Health benefits
- Dental plan
- Disability benefits
- Vision care benefits
Other benefits
- Free parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-17
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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