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deskside support technician
Posted on October 21, 2024 by Employer details Voyager Systems Corp.
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Help desk. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Work conditions and physical capabilities: Work under pressure. Tight deadlines. Personal suitability: Organized. Team player. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. What is the highest level of study you have completed?. Experience: 1 year to less than 2 years. Other benefits: Free parking available. Other benefits.- LocationEdmonton, AB
- Workplace information On site
- Salary$28.85HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3126142
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Help desk
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
Additional information
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
Personal suitability
- Organized
- Team player
Benefits
Other benefits
- Free parking available
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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