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service desk analyst
Posted on October 22, 2024 by Employer details Nova Networks
Job details
NOVA Networks is seeking Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \\ license management. The Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are ?cool? under pressure demeanor and confident, alert voice will go a long way in supporting the end-user as you work through the problem and resolving it; providing the end-user with the tools to meet their deadline. Candidate Requirements: * A strong knowledge of O365, Microsoft Teams, and Microsoft SharePoint * Strong troubleshooting skills in Microsoft Windows 8, 10 environment * Good Microsoft Exchange knowledge * Strong English communication skills [reading, writing and spoken] Nice to Haves: * Good knowledge of Adobe Cloud products and administration * Good server knowledge (Windows server 2012, 2018+) and working within Active Directory * Bilingual English and French communications skills [reading, writing and spoken] Job Types: Full-time, Permanent Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday * Morning shift * Night shift * Weekends as needed Work Location: In person- LocationOttawa, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9496669740
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