customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
October 23, 2024
by
Employer details
The GOOD Chocolatier
Job details
We are growing our small team, and we need a rockstar Customer Service Representative to take care of our Storefront while we grow our reach and impact together this Holiday season!
We?ll work great together if:
* You?re looking for opportunities to shine with your *natural positivity and joy* in serving customers
* You enjoy learning about food and *social impact*
* We make damn good chocolates, but we also care about the people we are serving in our community
* You are *proactive* about your job and love chocolate
* You have sales experience and upselling skills
* Have an *attention to detail* and are quick to act
* Interested in *healthy living* (easier and more authentic to connect with our customers)
What you?ll do (Some key responsibilities):
* Be responsible for The GOOD Chocolatier's *storefront presence*
* Greet customers, serve samples, educate on the benefits of our chocolate, take payments and package orders
* Maintain stock, keep workplace organized and clean
* Execute each task *aligned with our company?s core values* and goals
* Help with wrapping duties whenever needed
* Recipe formulating for storefront items
* *Taking beautiful photos* of new items
Skills and proficiencies:
* Organization
* Friendliness
* Proactive
* Ambitious standards of execution
* Productivity
_(Pay and hours increase if this is met)_
* A vehicle to bring chocolate bars from our social enterprise partners to our warehouse (all within 15 min driving, mileage will also be reimbursed) as well as shop restocking from our warehouse to the shop.
Our Core Values:
*Educating* ? We want our customers to know that our chocolate is actually good for them
*Local* - We build local partnerships to strengthen our mission and contribute to a resilient, local economy
*Impact-driven* ? create positive change in the lives of our employees, suppliers, and customers
*Inclusive* ? Often the most marginalized community members have their skills overlooked - we bring these skills to light by creating employment opportunities
Hours:
Wed + Thursday 1-7pm
Saturday 10-4pm
_Extra work with vehicle: flexible, whenever it fits your schedule_
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: No less than 20 per week
Additional pay:
* Tips
Benefits:
* Casual dress
* Discounted or free food
* Store discount
Flexible language requirement:
* French not required
Schedule:
* Day shift
* Every Weekend
Ability to commute/relocate:
* Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Education:
* Secondary School (preferred)
Experience:
* Customer service: 2 years (required)
Licence/Certification:
* Driving Licence (preferred)
Location:
* Vancouver, BC (preferred)
Work Location: In person
Application deadline: 2024-11-15
Expected start date: 2024-12-01
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LocationVancouver, BC
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Workplace information
On site
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Salary$18.00HOUR hourly
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Terms of employment
Part time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9498408752
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