case manager
Posted on
October 24, 2024
by
Employer details
Neil Squire Society
Job details
*Full Time Position: Case Manager*
*Neil Squire Society, Burnaby, BC*
*Neil Squire* is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, the Neil Squire is presently hiring for their youth employment program and seeking a *Case Manager*.
Under the direction of the Manager, Youth Employment and Skills Strategy, the Case Manager is responsible for conducting ongoing participant recruitment and intake assessments, completing a needs assessment and developing action plans to prepare program participants for employment in the manufacturing sector, liaising with employers, marketing participants for job development, supporting on-time delivery of reports, and working closely with the Manager to ensure the project milestones are achieved.
*Duties and Responsibilities:*
* Respond to phone calls and emails from individuals and service providers seeking information on the program
* Screen clients for eligibility/suitability for program using various assessment tools
* Conduct intake assessments and initial needs determination with clients seeking employment in the manufacturing sector.
* Develop realistic and appropriate action plans for participants, review, and revise action plan as required
* Manage all aspects of client action plan and refer clients to other services as appropriate
* Keep in close contact with every client. Ensure client progress is always up to date in program database
* Collect required documents and assignments from clients throughout the program. Ensure client file content is in place for audit purposes
* Identify appropriate job leads and assist clients to access the hidden job market; support transition into employment; liaise with employers in order to generate employment leads
* Market wage subsidy and non-wage subsidy employer services
* Provide ongoing follow-up support to clients and employers, as needed
* Enter program activities notes into appropriate database; maintain up-to-date employer and client databases
* Prepare detailed monthly and quarterly reporting on client progress in accordance with program procedures for submission to funders
* Ensure all statistics, case notes, reports, consents, and other information pertaining to client documentation are completed on time and maintained in adherence to policies and procedures
* Meet and network with various service providers to promote the program to increase recruitment and develop a network of resources for supported referrals
* Facilitate and maintain positive relationships with community partners and organizations.
* Attend local tradeshows/conferences, networking opportunities and other community events
* Respond to queries from Assistive Technology Services program and refer self-referrals to provincial government online employment services portal.
* Other additional duties will be assigned as needed
*Education, Training, Experience and Other Requirements:*
* Relevant Bachelor?s Degree, Diploma in Social Sciences or a related field and/or CDP Certificate OR an equivalent combination of education, training and experience is asset
* Previous experience working in employment programs and/or working with people with disabilities and other barriers to employment is an asset
* Basic knowledge of the manufacturing sector and terminology is an asset, but not required.
* Willing to undergo a Criminal Record Check is a requirement
* Ability to work with clients with disabilities utilizing a results-oriented focus combined with patience
* Demonstrated ability to creatively solve problems and overcome challenges associated with working with multi-barriered clients
* Adaptive to ongoing change, flexible, creative and able to deal effectively with transition
* Knowledge of various assessment tools and community resources
* Strong administration, computer and technical ski
-
LocationBurnaby, BC
-
Workplace information
On site
-
Salary$62,000 to $67,000YEAR annually
-
Terms of employment
Full time
-
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9500107092
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.