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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative (part-time, daytime availability)
Posted on October 25, 2024 by Employer details Cabela's
Job details
*Summary:* Reporting to the Call Centre Supervisor, our Customer Service Representatives are responsible for providing legendary customer service when answering customer phone calls to process orders, answer general inquiries and address customer issues in an inbound call centre environment. *Location:* Onsite at the corporate office - 25 De Baets St., Winnipeg *Job Type:* Part-time, temporary. *Availability: *Daytime availability from 7am - 6pm and weekends (Saturdays and Sundays) from 8:30am - 5pm. *Responsibilities:* * Process customer orders * Troubleshoot to resolve customer order issues and escalate priority customer issues as required * Provide customers with product and service information * Research requested information using available resources * Follow up on customer calls when necessary *Requirements:* * Professional telephone etiquette * Strong verbal communication skills * Strong customer service, problem-solving, and interpersonal skills * Basic computer skills * Must have open availability to work a variety of shifts * Ability to speak French is an asset * Previous customer service, call centre, or sales experience an asset Bass Pro Shops & Cabela?s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. *Benefits* * Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! * Fun work environment * Competitive wages * Excellent benefits * Unlimited career advancement opportunities * Bass Pro Cares Fund Job Types: Part-time, Temporary, Contract Contract length: 4 months Pay: From $15.80 per hour Schedule: * Day shift * Monday to Friday * Weekends as needed Application question(s): * This is an onsite position. Are you able to commute to work in Transcona? * Are you able to work M-F, between 7am -5pm and on weekends? Work Location: In person- LocationWinnipeg, MB
- Workplace information On site
- Salary$15.80HOUR hourly
- Terms of employment Term or contractPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9501870772
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