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testing, adjusting and balancing (tab) technician for heating, ventilating and air conditioning (hvac)
Title posted on indeed.com - HVAC Service Administrator and Dispatcher
Posted on October 28, 2024 by Employer details Unilux CRFC
Job details
Unilux has designed and manufactured HVAC solutions for high-rise residential properties for 52 years. Our products are installed in over a million condominiums, apartments, hotels, and seniors homes across North America. *Unilux CRFC* is a division focused on servicing and replacing the aged fan coil equipment in the thousands of residential buildings over 20 years old. We have a company culture centered on trust, ownership, and autonomy and we embrace diversity and encourage new ideas. Every other week we celebrate team and individual accomplishments. If you want a company that invests in your development, and in return expects the best from you, we would love to have you onboard. We are looking for a mid-level *administrator and dispatcher*, reporting to the Service Department Manager. This role?s primary responsibly will be assisting with the day-to-day operations of the Service Department. Secondary responsibility will be to support service and maintenance sales. *Compensation and benefits*: * $22.00 to $26.50 per hour * Medical and dental benefits after 90-day probation period * Two weeks annual paid vacation * RRSP match after 1-year *Responsibilities include:* * Receive service requests via phone and email and triage promptly * Communicate effectively with customers, technicians, and property managers * Input requests into the service software and schedule technicians accordingly * Check completed work orders for accuracy and assist with invoicing * Manage small projects ? organizing, scheduling, tracking, and handling customer inquiries * Support sales by, for example, creating quotations and researching potential customers and recommending a course of action * Utilize sales tools effectively (CRM, Hubspot, sales quoting, and e-signature, etc.) * Potential to assist with trade shows and industry events * Potential for site visits to buildings in the GTA (travel costs will be reimbursed) * Assist with other projects as required *Requirements:* * 3 years or more dispatching or customer service experience required * Excellent oral and written communication skills * Excellent computer skills (for example Outlook, Word, Excel, Power Point, PDF) * University degree or College diploma is preferred[AA1] * Experience in the condominium industry is an asset * Experience in HVAC or a similar field is an asset *Hours and Location*: * Office located at 3055 Lenworth Dr, Mississauga * 8am to 4pm * Monday to Friday [AA1]Leaves it open for a candidate with strong experience and proven track record but no degree/diploma to be considered Job Types: Full-time, Permanent Pay: $22.00-$26.50 per hour Education: * Bachelor's Degree (preferred) Experience: * dispatching: 3 years (required) * Customer service: 1 year (preferred) * HVAC: 1 year (preferred) Work Location: In person Application deadline: 2024-11-18- LocationMississauga, ON
- Workplace information On site
- Salary$22.00 to $26.50HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9503984620
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