Overview
Languages
French
Education
-
College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Order office supplies and maintain inventory
-
Perform general office duties
-
Receive and log complaints
-
Receive credit and employment applications
-
Receive payments
-
Sell merchandise
Experience and specialization
Computer and technology knowledge
-
Database software
-
Enterprise resource planning (ERP) software
-
Internet
-
MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
Additional information
Security and safety
-
Criminal record check
-
Driver's validity licence check
-
Driving record check (abstract)
Transportation/travel information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Work under pressure
-
Walking
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Paramedical services coverage
Financial benefits
-
As per collective agreement
-
Group insurance benefits
-
Life insurance
-
Registered Retirement Savings Plan (RRSP)
Other benefits
-
Free parking available
-
Team building opportunities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.