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customer service assistant
Posted on October 28, 2024 by Employer details Affinity 1:1
Job details
*Job Description* Affinity 1:1 is looking for a Customer Service Assistant to join our team. The Customer Service Assistant will be responsible for providing excellent service to the clients. The Customer Service Assistant will work closely with the sales team, operations, and other departments to ensure that customer support is top-notch. Why become a Customer Service Assistant? * No experience necessary however, is a strong asset * Healthy balance between office and community engagement * Monday-Friday hours with optional weekends * Welcoming and enthusiastic team environment * Internal advancement opportunities are provided and supported * Full-time permanent positions * Paid training * Team-oriented office culture * Merit-based career advancement * Ongoing, in-depth business development training * Opportunities to travel across North America * All-expenses paid team nights *Requirements:* * Previous experience is an asset, but not required * Ability to establish rapport with clients * Self-driven * Ability to work well in a high performing team environment * Empathetic, professional, and personable demeanor * Strong communication skills * High School Diploma or equivalent *Responsibilities* * Provide accurate information about products and services * Build relationships with customers by providing information and discussing needs * Maintain customer records by entering information in our CRM * Perform other duties as assigned * Abide by all company policies and procedures * Professionally represent clients at all times * Develop and implement creative strategies to promote client brand identity. * Connect in-person and build rapport with a variety of decision makers * Assist in client data collection with accurate customer profiles * Perform basic administrative duties * Attend daily in-person board meetings * Funding acquisition * Resolve customer inquiries and complaints * Ability to work Monday to Friday with flexible times *Skills* * Excellent communication skills - ability to communicate effectively in person with customers * Ability to multi-task, prioritize, and manage time effectively * Customer service experience is a plus but not required - we are here to help! We are a service-oriented company that values our customers' satisfaction. We provide full support to ensure your success. We will provide training on the specific skills listed here. * Ability to work well with others to achieve team goals Please submit an updated copy of your resume for consideration. You will be contacted via phone or Indeed to schedule an interview. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: $700.00-$1,200.00 per week Additional pay: * Bonus pay * Retention bonus Benefits: * Casual dress * Company events * Language training provided * Profit sharing Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday Work Location: In person- LocationCalgary, AB
- Workplace information On site
- Salary$700 to $1,200WEEKLY weekly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9504080568
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