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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on October 29, 2024 by Employer details Mosquito Man
Job details
*About Us:* At Mosquito Man, we pride ourselves on delivering exceptional service and building lasting relationships with our clients. We are currently seeking a dynamic Customer Service Extraordinaire to join our team and help us continue to exceed expectations. *Position Overview:* In this role, you will be responsible for engaging with current and past clients to reinforce our commitment to outstanding customer service. You will reach out to prospective clients, clearly articulate our offerings, and work to establish a trusting relationship with every interaction. Your persuasive communication skills and passion for customer satisfaction will be key to our continued success. *Responsibilities:* * Conduct Cold Calls: Reach out to potential customers with a friendly and engaging approach. * Provide Outstanding Customer Service: Answer questions, address concerns, and offer solutions that meet customer needs. * Introduce Company Services: Clearly communicate our services, emphasizing value and benefits. * Track and Report: Log call outcomes and maintain organized records. * Achieve and Exceed Goals: Meet daily and weekly call and sales targets, with bonuses for high performance. * Handle Follow-ups: Schedule and perform follow-up calls as necessary to maintain engagement and close sales. *Requirements:* * Excellent Communication Skills: Ability to communicate clearly and positively with a variety of customers. * Sales-Minded: Motivated by sales goals, with a passion for connecting and persuading. * Organized and Reliable: Detail-oriented, able to manage multiple calls and follow-ups effectively. * Experience in Customer Service or Sales: Previous experience in a customer service or sales role is highly preferred. * Tech-Savvy: Comfortable using CRM software, and able to learn new tools quickly. *Qualifications* * Excellent communication skills in English and Spanish * Proven track record in customer service and sales * Familiarity with CRM software * Strong negotiation and business development skills * Ability to thrive in a fast-paced, target-driven environment *Benefits:* * Hourly Pay + Commission: $18/hour plus bonus commissions for every successful sale. * Flexible Work Hours: Opportunities for a flexible schedule based on performance. * Growth Opportunities: Develop your skills and grow with our company. * Supportive Team Culture: Join a team that values collaboration and celebrates success. Job Type: Full-time Pay: From $18.00 per hour Additional pay: * Commission pay Benefits: * Casual dress * Company events * Dental care * Flexible schedule * Work from home Flexible language requirement: * French not required Schedule: * Day shift * Monday to Friday Experience: * Customer service: 2 years (required) Language: * English (required) Work Location: Hybrid remote in Lasalle, ON N9J 2C5- LocationLaSalle, ON
- Workplace information On site
- Salary$18.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9505384879
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