Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Business sector
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Private sector
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Public sector
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Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Explain the type and cost of services offered
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Issue receipts and other forms
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Maintain records and statistics
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Order office supplies and maintain inventory
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Perform general office duties
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Receive and log complaints
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Receive credit and employment applications
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Receive payments
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Sell merchandise
Experience and specialization
Computer and technology knowledge
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Database software
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Internet
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MS Excel
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MS Outlook
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MS Windows
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MS Word
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SAP (FI/CO / HR / MM / OT SD)
Additional information
Security and safety
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Basic security clearance
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Bondable
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Criminal record check
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Driver's validity licence check
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Driving record check (abstract)
Transportation/travel information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Overtime required
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Tight deadlines
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Work under pressure
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Hand-eye co-ordination
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Repetitive tasks
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Standing for extended periods
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Walking
Personal suitability
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Punctuality
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Flexibility
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Organized
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Reliability
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Team player
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Paramedical services coverage
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Vision care benefits
Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.