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user support technician
Posted on October 31, 2024 by Employer details Fintelics
Job details
Education: Master's degree. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Internet. Programming languages. SQL. XML. Java. XML Technology (XSL,XSD,DTD). Screening questions: Are you willing to relocate for this position?. What is the highest level of study you have completed?. Experience: 5 years or more.- LocationHamilton, ON
- Workplace information On site
- Salary$40.00HOUR hourly / 35 hours per week
- Terms of employment Term or contractFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3136361
Overview
Languages
English
Education
- Master's degree
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
- Internet
- Programming languages
- SQL
- XML
- Java
- XML Technology (XSL,XSD,DTD)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-30
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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