parts clerk
Posted on
November 01, 2024
by
Employer details
SOUSA Convoy Ltd
Job details
FIRST IMPRESSIONS MATTER!! and often the first people our customers meet, need someone to listen to and find a solution to their needs. With customer service our number one priority, having a friendly professional team member is important to us.
If you desire to be a part of a team that has been servicing customers for over 30 years and becoming successful while earning trust in customers? This role is for you. Earn a solid income maintaining our current rental fleet and customers while building new relationships and new customers in the Cambridge, Kitchener, and Waterloo Region.
*Job Description*
* Provide excellent customer relations through phone, email and face-to-face;
* Operates as the direct liaison between staff and customers;
* Provide repair and service quotes to customers;
* Ensure technicians parts ordered and allocated to proper equipment;
* Run daily reports to monitor business functions;
* Work cross-functionally with other departments to facilitate timely repairs;
* Submit warranty claims;
* Monitor and maintain parts inventory;
* Invoice orders as needed
* Re-stocking shelves and store items in an orderly manner so they are easily accessible
* Answering phone with a high level of service and urgency;
* Proactive customer contact and telemarketing;
* Ensuring a high level of support to the Parts and Service Department
*Key Qualifications*
* Seek out opportunities to increase part sales;
* Proficient in organization and process fulfillment, attention to detail, and paperwork organization;
* Excellent communication and people skills on both an internal and external level;
* Previous experience working with technicians and in a similar and/or related parts environment;
* The ability to adapt to on-call work schedules; (Some Saturday's on an as needed basis)
* The desire to work effectively within a team environment;
* Physical inventory accuracy and daily cycle counts;
* Prompt ordering from vendors to fulfill customer orders;
* Backorder tracking and recovery;
Job Type: Full-time
Pay: $51,000.00-$54,000.00 per year
Benefits:
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Paid time off
Flexible language requirement:
* French not required
Schedule:
* Day shift
* Monday to Friday
Experience:
* parts management: 1 year (preferred)
Work Location: In person
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LocationWoodbridge, ON
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Workplace information
On site
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Salary$51,000 to $54,000YEAR annually
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9511434790
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