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technical support representative
Title posted on Talent.com - technical support representative iam
Posted on November 19, 2024 by Employer details Recrute Action
Job details
Technical Support Representative (IAM) This is an open role with our client in the insurance industry, offering an exciting opportunity to join a dynamic Cybersecurity team specializing in IAM Access Provisioning. With two positions available, this opportunity is ideal for a motivated professional ready to make an impact.  What is in it for you: ? Hourly salary of 22. ? 6-month contract with the potential for permanent employment. ? Full-time position: 37.50 hours per week. ? Hybrid work: In-office three days per week with mandatory attendance on Wednesdays. ? Opportunity to work in a dynamic and professional environment. ? Join a passionate and inclusive team of professionals. Responsibilities: ? Manage the lifecycle of employees, contractors, third-party users, and brokers through onboarding, access changes, and offboarding. ? Perform user administration across various applications and systems, including Active Directory, ISAM, LDAP, and other business-facing applications. ? Support IT audit requirements to meet compliance programs, including Internal/External Audit, through evidence collection, review, and creating remediation plans as needed. ? Ensure service requests are addressed within SLA guidelines. ? Participate in projects concerning Access Management and Broker Sanctioning, following the entire project lifecycle. ? Develop and enhance processes to ensure compliance with enterprise governance, risk, and compliance programs. ? Maintain operational processes and procedures aligned with security policies and audit controls. ? Identify pain points and propose improvements, such as automation, to enhance efficiency and customer service. What you will need to succeed: ? Bachelor?s degree in computer science or equivalent academic certification. ? 1+ year of Identity and Access Management experience within a financial or insurance institution. ? Solid understanding of Identity Management principles: Least Privilege, Segregation of Duties, Confidentiality, and Integrity. ? Experience with access management technologies such as SailPoint, Active Directory, LDAP, IBM Security Access Manager, Privilege Access Management, and CyberArk is an asset. ? ITIL and ISC(2); Certifications are considered an asset. ? Strong oral and written communication skills with the ability to collaborate effectively and translate technical requirements for non-technical stakeholders. ? Excellent time management and self-motivation skills, with the ability to prioritize and execute tasks independently. ? Team-oriented mindset with a willingness to share knowledge and experience. ? Demonstrated ownership and proactive behavior in responsibilities. Why Recruit Action? Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted. # AVICJP00002656 et AVICJP00002657- LocationMarkham, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Not available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Talent.com #947d8e0e3408
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