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front desk agent
Posted on November 06, 2024 by Employer details Motel Metro
Job details
Education: College/CEGEP. Work setting: Urban area. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Record and relay information. Provide emergency services. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Greet people and direct them to contacts or service areas. Operate switchboard or telephone system. Computer and technology knowledge: Multi-line switchboard. Computerized bookkeeping system. Spreadsheet. Internet. MS Excel. MS Word. Transportation/travel information: Own transportation. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Repetitive tasks. Sitting. Personal suitability: Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Judgement. Organized. Reliability. Team player. Resourcefulness. Screening questions: Are you available for shift or on-call work?. Are you currently a student?. Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Gratuities. Other benefits: Free parking available.- LocationMontréal, QC
- Workplace information On site
- Salary$16.25HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, Shift, On Call, Morning, 08:00 to 16:00
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3144152
Overview
Languages
Bilingual
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Record and relay information
- Provide emergency services
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Greet people and direct them to contacts or service areas
- Operate switchboard or telephone system
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Computerized bookkeeping system
- Spreadsheet
- Internet
- MS Excel
- MS Word
Additional information
Transportation/travel information
- Own transportation
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Repetitive tasks
- Sitting
Personal suitability
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Gratuities
Other benefits
- Free parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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