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business general manager
Title posted on indeed.com - Assistant General Manager
Posted on November 22, 2024 by Employer details The Mule (York)
Job details
_*What?s An ?Other Bird??*_ The Other Bird is a hospitality family that includes _The Mule & Rapscallion & Co._(Hamilton, ON), _Burro _(Burlington, ON), _The Mule - London _(London, ON), _The Mule Cambridge _(Cambridge, ON) and _The Mule - Port Dover_ (Port Dover, ON). We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences. We are excited to be expanding *The Mule* to a new location in the *York University *community in late April! _*The Basic Gist*_ The Assistant General Manager (AGM) works under the direction of the General Manager to assist in ensuring the operational success of both the front-of-house restaurant and bar operations of The Mule. The AGM is responsible for directly managing both The Mule?s Service Manager and the Bar Manager, supporting The Mule?s day-to-day business needs, as well as contributing to long-term growth and development projects for The Mule with General Manager. _*The Job:*_ * Work with the General Manager to manage the business aspects of the front-of-house, including the restaurant and bar, including things such as upkeeping with legislation, negotiating with suppliers, managing budgets, and setting goals. * Ensure guests are given prompt, attentive, and unobtrusive service at all times. * Act as the boss in the absence of The Mule?s General Manager, ensure proper front-of-house supervision at all times, and handle any and all complaints or issues that arise in a professional, helpful, and friendly manner. * Oversee the hiring of all FOH staff including bartenders, servers, and hosts, * Oversee the training and orientation of new team members, and ensure all necessary training is completed. * Oversee FOH scheduling, monitor day-to-day FOH staffing levels, and effectively adjust labour accordingly. * Oversee FOH inventory, and direct the FOH & Bar Managers to make adjustments as necessary. * Ensure that policies and procedures are followed at all times, including health & safety and steps of service. * Liaise with the General Manager, Service & Bar Managers as well as BOH Management to ensure effective cooperation and communication at all times. * Take a proactive role in encouraging teamwork, cooperation, productivity, and a positive attitude within the working environment. * Be able to access and understand all functions of Silverware, and report weekly hours and shift reports as needed. * At the end of all shifts, assist in completing all necessary daily reports and approving all cashouts as necessary * Work as part of the FOH team in any position, including bartender, server, or host, as needed. * Oversee facilitating meetings such as regular staff meetings, performance improvement meetings, and annual/probationary reviews. * Assist with the coordination of special events in conjunction with The Mule?s General Manager and the Other Bird?s Sales Team. _*How Much Work & When:*_ * 40-44 hours per week * Must be able to balance weekly schedule based on business needs. * Must be able to adjust hours for administrative, social, or other needs outside normal business hours. * We don?t want you to over-work, and we don?t want you to under-work. We just expect you to manage your time. _*In Exchange For Work, We Will Give You:*_ * Salary, based on experience * Health & Dental Benefits * Paid Vacation Time * The famous (and awesome) Other Bird staff perks _*Your Bosses Are:*_ * The Other Bird?s Vice-President of Operations * The Mule's General Manager _*Ideally, You Have Experience / Education:*_ * 7+ years of experience working in the hospitality industry, specifically working in contemporary-casual restaurants/bars is required. * 3+ years Front-of-House restaurant management experience is required. * Post-secondary education in Hospitality Management will be an asset. _*How to Apply:*_ So, does this sound like you? If so, please respond with your cover letter and resume. We will contact successful candidates to set up an intervi- LocationNorth York, ON
- Workplace information On site
- Salary$55,000 to $65,000YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9538001892
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