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receptionist

Posted on November 26, 2024 by Employer details Levante Living - Stittsville Villa

Job details

The Receptionist performs a variety of confidential clerical and receptionist duties associated with the daily operation of an effective business. The Concierge will assist in maintaining a safe and secure environment for residents, visitors and other staff members. As the first point of contact to the public friendliness, positive attitude and a team approach is key The responsibilities of the role include but are not limited to: * Answers telephone and greets visitors. Responds to routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel * Regular interaction with residents answering their questions, redirecting, responding to their requests * Conducts a daily census of residents at meal time * Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Department Manager or Executive Director * Participates as a member of the work team and provides support to other team members and departments * Assists in the daily operations of the residence by doing the following tasks: * Help in the dining room by providing coffee and tea service and clearing dishes at lunch and dinner seatings * Maintain the cleanliness of the lobby area by a daily vacuum and sanitizing common touch points * Other tasks as assigned The ideal candidates will possess: * Previous experience working in a similar position required (including a working knowledge of office procedures) * Excellent interpersonal and communication skills (both written and verbal) * Ability to work in a fast paced environment; * Good organizational and time management skills. * Excellent customer service skills; * Ability to work independently and as part of a team; * Proficient in Microsoft Office, with a working knowledge of Excel and Word * Ability to lift up to 20 pounds * Combination of sitting, walking, standing throughout the shift * The successful candidate will be required to work 60 hours bi-weekly with varying shifts/hours each day, including some weekends Job Types: Part-time, Permanent Pay: $18.34 per hour Expected hours: 20 per week Schedule: * Evening shift * Weekends as needed Work Location: In person