sales supervisor - retail

Title posted on indeed.com - Retail Sales Supervisor

Posted on December 12, 2024 by Employer details Zam Zam Halal Supermarket Inc.

Job details

*Job Summary* The Retail Sales Supervisor plays a crucial role in ensuring the smooth operation of the retail store while providing exceptional customer service. This position is responsible for overseeing daily sales activities, managing staff, and maintaining a positive shopping environment. The ideal candidate will possess strong leadership skills and a passion for retail, contributing to the overall success of the store. *Duties* * Supervise and support retail sales associates to achieve sales targets and maintain high levels of customer satisfaction. * Train, mentor, and develop team members in customer service, product knowledge, and sales techniques. * Handle cashiering duties, including processing transactions accurately and efficiently using POS systems. * Organize store displays and ensure merchandise is stocked and presented attractively. * Assist in recruiting new team members to build a strong workforce that aligns with company values. * Monitor inventory levels and assist with stock management to ensure product availability. * Address customer inquiries and resolve any issues or complaints promptly and professionally. * Collaborate with management to implement promotional strategies and enhance store performance. *Skills* * Strong customer service skills with a focus on creating positive shopping experiences. * Proven experience in retail sales with a track record of meeting or exceeding targets. * Excellent organizational skills to manage multiple tasks effectively in a fast-paced environment. * Proficiency in cashiering and operating POS systems for seamless transactions. * Leadership abilities to inspire and motivate team members towards achieving common goals. * Multilingual skills are a plus, enhancing communication with diverse customers. * Experience in team management, fostering collaboration among staff members. * Knowledge of recruiting processes to attract top talent for the store. * Familiarity with store management practices to support overall operations. This Retail Sales Supervisor position offers an exciting opportunity for individuals looking to advance their careers in retail while making a significant impact on both customers and team members alike. Job Types: Full-time, Permanent Pay: From $33.00 per hour Expected hours: 32 ? 40 per week Additional pay: * Overtime pay Benefits: * Dental care * Discounted or free food * Extended health care * Paid time off Education: * Secondary School (preferred) Work Location: In person