customer service adviser
Title posted on Monster -
Customer Service Representative - Winnipeg
Posted on
December 14, 2024
by
Employer details
Reimagined Parking
Job details
Description
Hour: 8:00am - 4:30pm
Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements.
Key Responsibilities
Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed
Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations
Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information
Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction
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LocationWinnipeg, MB
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Workplace information
On site
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SalaryNot available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#269043
Advertised until
2025-01-13
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