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office assistant

Posted on December 15, 2024 by Employer details St. Catharines Foot Clinic

Job details

The Office Assistant (OA) provides the first impression of the clinic, through phone, email, and face-to-face communications. They ensure that all those who communicate with the clinic are treated with respect and dignity. The OA is primarily stationed at the reception area in-clinic, and is also in charge of keeping the clinic running smoothly by completing a variety of tasks. Successful candidates will be mature, highly reliable, team-oriented and excellent at multi-tasking, and communicating both verbally and in writing. Successful candidates must be able to both receive and communicate directions in a medical setting. Proficiency with computers is essential. *Day-to-day responsibilities include:* · Communicating with all those who contact the clinic via phone, fax, e-mail, social media, and in-person. · Scheduling and confirming appointments via phone, e-mail, and in-person. · Welcoming patients and leading them to exam rooms or other areas as needed. · Accurately maintain and update patient records as needed, including data entry. · Handling billing procedures, including patient payments and insurance billing. · Performing clinic opening and closing duties. · Instrument processing/sterilization. · Helping with clinic activities, including social media, basic treatment procedures. · Ordering clinic supplies as needed. · Adhering to company mission, vision, values, and policies. *The successful candidate:* · Has an Office Assistant or Medical Office Assistant certificate or relevant certification, or post-secondary diploma and higher with minimum 1 year experience in a similar work setting. · Work experience in a medical office setting an asset, especially with medical and insurance processes and legislation. · Is fluent in English, with excellent written and verbal communication skills. · Has excellent customer service, planning and organizational skills. · Is comfortable with technology, with good computer, data entry and social media skills. · Experience with electronic medical records an asset. · Respects patient privacy and can conduct self in a professional manner at work. · Loves life, people, and learning. Job Types: Part-time, Permanent Pay: $19.00-$21.00 per hour Expected hours: 18.5 ? 27.75 per week Benefits: * On-site parking * Paid time off * Store discount Schedule: * No weekends Education: * Secondary School (required) Work Location: In person Application deadline: 2024-12-30 Expected start date: 2025-01-06