business general manager
Title posted on indeed.com -
Assistant General Manager--> General Manager
Posted on
December 17, 2024
by
Employer details
Birminghams Vodka and Ale House
Job details
*About Us:*
At Birminghams Vodka and Ale House, we?re all about creating a welcoming, high-energy environment where great food, drinks, and service come together to give our customers an exceptional pub experience. As a busy and fast-paced venue, we pride ourselves on upholding the Birmingham's Standard?focusing on quality, hospitality, and the heart of our local community.
We are currently seeking an *Assistant General Manager who would like to advance in to the General Manager Position. * to join our dynamic team. This role is ideal for someone with experience in managing high-volume shifts, leading a team, and ensuring every aspect of the pub runs smoothly.
*Key Responsibilities:*
* *Shift Management:*
* Lead and supervise the team during your shift, ensuring the pub operates efficiently and in line with company standards.
* Ensure all employees are properly trained and motivated to provide excellent service.
* Maintain a high level of organization while managing multiple priorities, such as guest service, food orders, and inventory management.
* Monitor staff performance and provide feedback as needed.
* *Customer Service Excellence:*
* Address and resolve customer concerns promptly, ensuring an exceptional guest experience at all times.
* Act as a point of contact for customer feedback, complaints, and suggestions, using your judgment to manage difficult situations professionally.
* *Upkeep of Birmingham?s Standard:*
* Uphold the values and standards of our establishment, ensuring our pub remains a vibrant and friendly place for guests.
* Ensure the pub is maintained to the highest cleanliness and presentation standards throughout each shift.
* *Food Quality Control:*
* Oversee the preparation and presentation of food to ensure it meets the highest quality standards.
* Work closely with the kitchen team to maintain food safety, portion control, and consistency.
* Conduct quality checks to ensure every dish leaving the kitchen aligns with our menu specifications.
* *Team Leadership:*
* Motivate, train, and support staff in their roles, fostering a positive team culture.
* Handle scheduling and staffing needs, ensuring the right coverage during peak hours.
* Assist with staff performance evaluations and help with the development of team members.
* *Operational Responsibilities:*
* Assist the General Manager with managing stock levels and ordering supplies.
* Maintain cash handling procedures, ensuring accurate till operation and reconciliation.
* Ensure compliance with all health, safety, and legal requirements, including food hygiene and licensing.
*Skills & Qualifications:*
* Proven experience as a supervisor, manager, or assistant manager in a fast-paced hospitality environment, preferably in a pub or restaurant setting.
* Strong leadership skills with the ability to manage and motivate a team in a high-volume environment.
* Excellent customer service skills with the ability to resolve issues in a calm and professional manner.
* A strong understanding of food safety and quality control.
* Knowledge of health and safety regulations, including licensing laws.
* Excellent organizational and multitasking abilities.
* A proactive, hands-on approach to problem-solving and shift management.
* Ability to work under pressure and in a busy, fast-paced environment.
* Passion for delivering exceptional customer service and maintaining high operational standards.
*What We Offer:*
* Competitive salary and benefits package.
* Opportunities for career development and progression.
* A vibrant, supportive, and fun team culture.
* The chance to work in one of Birmingham?s pubs with a loyal customer base.
If you're a dedicated, motivated, and experienced leader with a passion for hospitality, we want to hear from you! Join us at Birmingham's Vodka and Ale House and help deliver an exceptional experience for both our guests and team.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: No less than 40 per week
Schedule:
* 8
-
LocationRegina, SK
-
Workplace information
On site
-
Salary$18.00HOUR hourly
-
Terms of employment
Full time
-
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9569263042
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.