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administrative assistant

Posted on December 20, 2024 by Employer details Key to Speech

Job details

*Are You Our Next Bilingual Administrative Assistant?* If you?re chosen to join *Key to Speech* as our next *Administrative Assistant*, you?ll play an essential role in supporting our bilingual speech therapy clinic, ensuring a welcoming and efficient experience for clients, therapists, and families alike. You?ll become part of a dynamic, values-driven team dedicated to transforming lives through communication. *Reports to:* Clinic Owner, Team Lead SLP *Location:* Ottawa, Ontario *Position Type:* Part-Time Employee (additional hours possible to the right candidate) *Start Date:* March 2025 *Compensation:* $28,600?$34,000 annually, based on experience and qualifications *Application Deadline: *February 13, 2025 *About Us* At *Key to Speech*, we provide bilingual speech-language pathology services for children and adults, offering personalized care to help clients achieve their communication goals. Guided by our core values?_services for all, tailored and personal, together and involved, and elevating and growing_?we strive to create a supportive and inclusive environment for both our clients and team members. *Your Role at Key to Speech* Your role is vital to keeping things running smoothly and efficiently. There are *four* key areas where you will need to . 1. *Client Experience:* * Welcome families and clients with a friendly, professional demeanor. * Manage schedules and coordinate appointments to ensure seamless interactions and timely communication with clients. * Support our clinic?s social media presence by creating posts, newsletters, blog content, flyers, etc. 2. *Administrative Excellence:* * Handle invoicing, record-keeping, and correspondence with precision and attention to detail. * Maintain organized systems and processes to support the clinic?s operations. 3. *Therapist Support:* * Assist our team of Speech-Language Pathologists (SLPs), Communicative Disorders Assistants (CDAs), Speech-Language Pathology Assistants (SLPAs), and volunteers. * Manage workflows, update and create Standard Operating Procedures (SOPs), organize clinic spaces, and ensure resources are readily available. 4. *Clinic Operations: * * Oversee daily operations to maintain a professional, welcoming, and well-organized clinic environment. * Coordinate team meetings, assist with advertising efforts, and manage the client waiting list. * Organize and coordinate team events. *What We?re Looking For* We aren?t looking for just anyone. In fact, we?re looking for someone *exceptional*?a team player who will be the glue holding our Key to Speech family together, making us faster, more efficient, and as smooth as a well-oiled machine. The ideal candidate must have: * Advanced written and verbal communication skills in both *English and French* * Advanced knowledge and use of *Jane Clinic Management Software* * *2+ years of experience* in a similar administrative role, preferably in healthcare and/or client-facing environments *Skills* * Proficiency with cloud-based tools (e.g., Google Workspace) * Excellent organizational skills and the ability to multitask in a fast-paced environment. *Experience* * Confident with Jane Clinic Management Software, invoicing and scheduling software is required. * College diploma or university degree preferred. * Experience writing SOPs is an asset. *Attributes* * A positive, professional, and proactive attitude. * A passion for supporting families and a commitment to creating a welcoming space for all. * Strong attention to detail with a focus on improving efficiency and processes. * A _go-getter_ with an *?I don?t know? yet!?* mentality. *Results* * Demonstrate ability to meet deadlines and stay organized under pressure. * Proven track record of supporting teams and enabling their success. * Ability to anticipate needs and act on them independently. * Ensuring timely follow-ups to keep operations running smoothly. *Cognitive Abilities* * Strong executive functioning skills, including planning, pri