user support technician
Posted on July 23, 2026 by a licensed third-party for Employer details DASH BOOKING INC.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Startup company. Willing to relocate. Tasks: Report on the performance of computer systems and networks. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Manage incidents. Computer and technology knowledge: Shell script. Internet. Servers. Programming software. Database software. Programming languages. JavaScript. MS Office. Spreadsheet. TCP/IP. Visual Basic. Type of experience: Call centre. Area of work experience: Quality assurance or control. Work conditions and physical capabilities: Fast-paced environment. Handling heavy loads. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Excellent oral communication. Initiative. Ability to multitask. Time management. Honesty. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Health benefits: Dental plan. Vision care benefits. Financial benefits: Life insurance. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.- Location Winnipeg, MBR2W 3V4
- Work location On site
- Salary$32.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3625339
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Startup company
- Willing to relocate
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Shell script
- Internet
- Servers
- Programming software
- Database software
- Programming languages
- JavaScript
- MS Office
- Spreadsheet
- TCP/IP
- Visual Basic
Type of experience
- Call centre
Area of work experience
- Quality assurance or control
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Handling heavy loads
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Vision care benefits
Financial benefits
- Life insurance
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-09-17
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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