Job prospects Customer Service Representative - Call Centre in the Campbellton–Miramichi Region

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Campbellton–Miramichi Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Campbellton - Miramichi region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Additional information is available at the provincial level.

Here are some key facts about Other customer and information services representatives in the Campbellton - Miramichi region:

• Approximately 870 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Management and Administrative Services (NAICS 55-56): 22%
  • Federal government public administration (NAICS 911): 21%
  • Retail Trade (NAICS 44-45): 20%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 10%
  • Wholesale trade (NAICS 41): 8%

Source Labour Market Information | Prospects Methodology