Job prospects Customer Service Agent in the Windsor-Sarnia Region

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Windsor-Sarnia Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Windsor - Sarnia region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• Not many positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Windsor - Sarnia region:

• Approximately 2,350 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Management and Administrative Services (NAICS 55-56): 26%
  • Retail Trade (NAICS 44-45): 16%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 11%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 8%
  • Wholesale trade (NAICS 41): 7%

Source Labour Market Information | Prospects Methodology