Job prospects Supervisor, Call Centre Agents in the Southern Region

We were not able to determine labour market conditions for Customer and information services supervisors in the Southern Region over the past few years (2021-2023) because of low employment levels in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in the Southern region for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Southern region:

• Approximately 100 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Management and administrative services (NAICS 55-56): 71%
  • Finance, insurance and real estate and rental and leasing (NAICS 52-53): 28%

Source Labour Market Information | Prospects Methodology