Job prospects Service Desk Analyst in the Southeast Region

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Explore current and future job prospects for people working as "User support technicians" in the Southeast Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Labour surplus

Over the past few years (2021-2023), there was a labour surplus for User support technicians in the Southeast Region. There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for User support technicians (NOC 22221) in the Southeast region for the 2023-2025 period.

The following factors contributed to this outlook:

Employment growth will lead to a moderate number of new positions.
Not many positions will become available due to retirements.
There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in the Southeast region:

Approximately 110 people worked in this occupation in May 2021.
User support technicians mainly work in the following sectors:
- Professional, scientific and technical services (NAICS 54): 50%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 25%
- Federal government public administration (NAICS 911): 13%
- Educational services (NAICS 61): 12%

Source Labour Market Information | Prospects Methodology