Job prospects User Support Technician in Saskatchewan

Explore current and future job prospects for people working as an "user support technician" in Saskatchewan or across Canada.

Job opportunities in Saskatchewan

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be good for User support technicians (NOC 22221) in Saskatchewan for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

• Consistent demand across a wide range of industries.
• Digital changes occurring in many business operations.
• Remote work arrangements are increasing the use of computer technology.
• The growing share of households owning electronic devices may lead to opportunities to provide technical support.
• Increased use of 5G mobile, block chain infrastructure and virtual/augmented reality.
• Some opportunities expected from third-party providers of help desk support, including cloud-based services.

Here are some key facts about User support technicians in Saskatchewan:

• Approximately 2,100 people work in this occupation.
• User support technicians mainly work in the following sectors:
  • Computer systems design services (NAICS 5415): 24%
  • Information and cultural industries (NAICS 51): 11%
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 7%
  • Universities (NAICS 6113): 7%
  • Wholesale trade (NAICS 41): 5%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 91% compared to 81% for all occupations
  • Part-time workers: 9% compared to 19% for all occupations
• 69% of user support technicians work all year, while 31% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.
• Less than 5% of user support technicians are self-employed compared to an average of 16% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 74% compared to 53% for all occupations
  • Women: 26% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 11% for all occupations
  • high school diploma or equivalent: 23% compared to 33% for all occupations
  • apprenticeship or trades certificate or diploma: 9% compared to 15% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 36% compared to 17% for all occupations
  • bachelor's degree: 23% compared to 18% for all occupations
  • university certificate, degree or diploma above bachelor level: 6% compared to 7% for all occupations

Breakdown by region

Explore job prospects in Saskatchewan by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as an "user support technician" User support technicians (NOC 22221) or across Canada.

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