Job requirements Customer Service (cx) Executive Director in the Kitchener–Waterloo–Barrie Region

Find out what you typically need to work as a customer service (cx) executive director in the Kitchener–Waterloo–Barrie Region. These requirements are applicable to all Senior managers - trade, broadcasting and other services, n.e.c. (NOC 00014).

Employment requirements

This is what you typically need for the job.

  • A university degree or college diploma in business administration, finance or other discipline related to the service provided is usually required.
  • Several years of experience as a middle manager in trade, broadcasting or other service are usually required.
  • Specialization in a particular functional area or service is possible through specific university or college training in that area or through previous experience.
  • Senior managers in finance usually require a professional accounting designation.

Source National Occupational Classification

Professional certification and licensing

Ontario

If this occupation is regulated, you may need to get a professional license from a regulatory authority before you can start working. Licensing can be compulsory or voluntary, depending on the occupation.

  • If the licence is compulsory, you must be certified before you can practise the occupation and use the professional designation.
  • If the licence is voluntary, you don’t need to be certified to practise this occupation.

Find out if this occupation is regulated and contact the regulatory authority to learn about the certification process.

Do you want to work in another province or territory?

If you are already certified to work in a regulated occupation in your province or territory, it will be easier for you to have your certification recognized in another province or territory. See the Workers Mobility's website to learn more.

Labour Market Information Survey
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