Competencies Financial Customer Service Representative near Smithers (BC)
Find out what competencies you typically need to work as a financial customer service representative in Canada. These skills are applicable to all Customer services representatives - financial institutions (NOC 64400).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Instructing | 3 - Moderate Level |
Digital Literacy | 3 - Moderate Level |
Numeracy | 3 - Moderate Level |
Oral Communication: Active Listening | 3 - Moderate Level |
Persuading | 3 - Moderate Level |
Coordinating | 2 - Low Level |
Monitoring | 2 - Low Level |
Management of Personnel Resources | 2 - Low Level |
Management of Material Resources | 2 - Low Level |
Writing | 2 - Low Level |
Personal Attributes Help - Personal Attributes
Importance | |
---|---|
Concern for Others | 4 - Highly important |
Attention to Detail | 4 - Highly important |
Active Learning | 3 - Important |
Service Orientation | 3 - Important |
Social Orientation | 3 - Important |
Independence | 3 - Important |
Collaboration | 3 - Important |
Adaptability | 3 - Important |
Analytical Thinking | 3 - Important |
Stress Tolerance | 2 - Somewhat important |
Interest Help - Interest
Conventional
Help - Conventional jobs
Enterprising
Help - Enterprising jobs
Social
Help - Social jobs
Knowledge Help - Knowledge
Knowledge level | |
---|---|
Client Service | 3 - Advanced Level |
Clerical | 2 - Intermediate Level |
Sale and Marketing | 2 - Intermediate Level |
Logistics | 1 - Basic Level |
Economics | 1 - Basic Level |
Accounting | 1 - Basic Level |
Finance | 1 - Basic Level |
Communications and Media | 1 - Basic Level |
Languages | 1 - Basic Level |
Mathematics | 1 - Basic Level |
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