Competencies Airline Sales And Service Agent in the North Coast Region

Find out what competencies you typically need to work as an airline sales and service agent in Canada. These skills are applicable to all Airline ticket and service agents (NOC 64312).

Skills Help - Skills

Proficiency or complexity level
Social Perceptiveness 3 - Moderate Level
Coordinating 2 - Low Level
Instructing 2 - Low Level
Monitoring 2 - Low Level
Time Management 2 - Low Level
Management of Personnel Resources 2 - Low Level
Writing 2 - Low Level
Numeracy 2 - Low Level
Oral Communication: Active Listening 2 - Low Level
Oral Communication: Oral Comprehension 2 - Low Level

Personal Attributes Help - Personal Attributes

Importance
Collaboration 5 - Extremely important
Service Orientation 4 - Highly important
Social Orientation 4 - Highly important
Independence 4 - Highly important
Leadership 4 - Highly important
Concern for Others 4 - Highly important
Adaptability 4 - Highly important
Attention to Detail 4 - Highly important
Active Learning 3 - Important
Creativity 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Clerical 2 - Intermediate Level
Telecommunications 1 - Basic Level
Accounting 1 - Basic Level
Sale and Marketing 1 - Basic Level
Client Service 1 - Basic Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level
Hospitality 1 - Basic Level
Public Safety and Security 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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